Contact

CONTACT US

HAVE A QUESTION OR COMMENT?

Use the form to send us a message or contact us directly by mail at:

Sale Department

sale@store-domain.com

Customer Service

cs@store-domain.com

Inquire

inquire@store-domain.com

 

OUR STORE

THE SOUL HEADQUATER

Address: 75 Brown St, Paddington NSW 2021, Australia

OPENING HOURS:

Monday – Friday: 8:00 AM – 8:30 PM

Saturday – Sunday: 8:30 AM – 6:30 PM

  • LIVE CHAT

    Monday - Friday: 8:00 AM - 8:30 PM (GMT +7)

    Saturday - Sunday: 8:30 AM - 6:30 PM (GMT +7)

    CHAT NOW

  • PHONE SUPPORT

    A free fully trackable 2 day delivery service on all orders over $500. Guaranteed!

    (091) 234-5678

  • GET IN TOUCH

    Whether you have questions about our products, we're here to help.

    EMAIL US
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FAQS

What materials are used in your products?

All our products are crafted from premium, responsibly sourced materials chosen for durability, aesthetic appeal, and sustainability.

Are your products sustainably made?

Yes. We prioritize eco-conscious practices, including recycled or renewable materials, minimal waste production, and thoughtful sourcing.

Can I customize or personalize a gift item?

Absolutely. Many of our items can include personalized messages or packaging to create a memorable gift experience.

What are your shipping options and delivery times?

We offer standard and express shipping. Delivery times depend on your location, typically ranging from 3–10 business days.

How do I return or exchange an item?

Returns or exchanges are easy. Contact our support team within 14 days of delivery to initiate the process, and we’ll guide you through the steps.